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My Account

  • What is “My Account?”
  • I’m having difficulty signing in.
  • What should I do if I don’t know or have forgotten my password?
  • I did not receive the email with the temporary password.
  • What should I do if I need to change my registered address, name or other personal information?
  • I’m having difficulty setting up a new password.
  • I entered the wrong password several times, and now my account is blocked.
  • In case I haven’t registered an email address, how can I check my password?
  • I found a discrepancy in the earned points/“Stay History” shown in “My Account.” What should I do?
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Copyright © Okura Nikko Hotel Management Co., Ltd. All Rights Reserved.

Copyright © Okura Nikko Hotel Management Co., Ltd. All Rights Reserved.

  • Privacy Policy
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  • Terms & Conditions
  • Cookie Policy