Inquiry Form

Thank you very much for always choosing Okura Nikko Hotels.
Please select your request from the form below, fill in the required information, and press the "Send" button.
After completing the form, an auto-reply will be sent to the e-mail address entered in the form.

Please kindly note that we will not be able to reply if the e-mail address is incorrect.

Our Reservation Center and One Harmony Office will be closed from December 28, 2024 to January 5, 2025 for the year-end and New Year holidays.
Inquiries received during the holidays will be replied on or after January 6, 2025.

Required fields.

Please enter the name you registered for Airline

Please enter the name you registered for Airline.

e.g. JAL MILEAGE BANK/ ANA MILEAGE CLUB/ AAdvantage/ KRISFLYER/ Asiana Club/ ROYAL ORCHID PLUS/ CATHAY PACIFIC/ Phoenix miles/ Enrich/ SKYPASS/ CHINA AIRLINES

Please enter 9 digits. If you're not sure, please submit the 'One Harmony Inquiries' form.

Please click on the calendar year & month to select, or enter directly (YYYY/MM/DD)

Post membership point credit is accepted for 7 days after and up until 6 months from your checked-out date.

Post membership point credit is accepted for 7 days after and up until 6 months from your checked-out date.

Your personal information will be handled in accordance with our privacy policy. This page uses SSL encryption to protect your privacy. Please refrain from disclosing response details to third parties or reproducing them without permission.

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